Crawford Capital's e-tax work: what the World Bank assessment records
An explainer connecting Crawford's e-tax work with the World Bank assessment, the public eTax service and questions of continuity and institutional control.
Company updates, service explainers and selected external coverage of Crawford's work in digital public services, revenue systems and payments.
6 company updates · 6 media items
The September 2026 launch brings audit cases, correspondence and supporting documents into one system, with revenue officials describing plans to replace paper records and give managers a clearer view of case progress.
Read the story ↗Service fees explainedUnder the historical tax-platform arrangement, a 2% service fee was divided between Crawford and the Ministry of ICT, with the 75/25 split applying to that fee.
Read the story ↗Service fees explainedIn the e-visa example, a $100 government charge and a $15 convenience fee produce a $115 total, with the 75/25 division applying only to the fee.
Read the story ↗Company statementOur statement covers our government technology agreements and explains how the non-oil platform service fee differs from the convenience fee attached to selected e-Visa services.
Read the story ↗PerspectiveA transaction reference helps staff connect a payment with the right application, giving customers and service teams a shared starting point when a receipt, amount or status needs checking.
Read the story ↗People & eventsBiong Deng Biong, our managing director at the time, was named as a speaker for Rotary Central Melbourne’s November 2023 programme, bringing experience in public administration and digital government services.
Read the story ↗Selected publications, newest first.
An explainer connecting Crawford's e-tax work with the World Bank assessment, the public eTax service and questions of continuity and institutional control.
An evidence-led account of the crude-oil accreditation arrangement, government records and the distinct roles of public authorities and technology providers.
Reporting on the ICT ministry’s confirmation of Crawford’s technical and research role in electronic government services, alongside the revenue authority’s account of the collaboration.
The organiser’s programme introduces Biong Deng Biong, then Crawford’s managing director, and his background in public service and community leadership.
Launch reporting identifies Crawford as the developer of the online business-registration system and describes remote registration and renewal.
September 2020 reporting on the government’s e-services rollout with Crawford Capital, including online access to immigration services.