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Company updates, service explainers and selected external coverage of Crawford's work in digital public services, revenue systems and payments.

6 company updates · 6 media items

From Crawford

Project news

South Sudan launches digital tax-audit module

The September 2026 launch brings audit cases, correspondence and supporting documents into one system, with revenue officials describing plans to replace paper records and give managers a clearer view of case progress.

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Service fees explained

How the tax-platform service fee works

Under the historical tax-platform arrangement, a 2% service fee was divided between Crawford and the Ministry of ICT, with the 75/25 split applying to that fee.

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Service fees explained

Understanding the e-visa convenience fee

In the e-visa example, a $100 government charge and a $15 convenience fee produce a $115 total, with the 75/25 division applying only to the fee.

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Company statement

Our statement on digital government services

Our statement covers our government technology agreements and explains how the non-oil platform service fee differs from the convenience fee attached to selected e-Visa services.

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Perspective

Why a payment reference matters after the money arrives

A transaction reference helps staff connect a payment with the right application, giving customers and service teams a shared starting point when a receipt, amount or status needs checking.

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People & events

Biong Deng Biong featured in Rotary’s public service programme

Biong Deng Biong, our managing director at the time, was named as a speaker for Rotary Central Melbourne’s November 2023 programme, bringing experience in public administration and digital government services.

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In the media

Coverage & conversations

Selected publications, newest first.

Rotary Central Melbourne
Event listing

The work of a Rotary Peace Fellow

The organiser’s programme introduces Biong Deng Biong, then Crawford’s managing director, and his background in public service and community leadership.

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