Payments within the portfolio

Capital Pay brought mobile money-transfer and payment services into our technology portfolio, alongside our work on government software and administrative processes in South Sudan.

That shared history connects the payment side of a service with the software used to manage applications, accounts and administrative work.

Follow the transaction

A customer needs to know what a payment covers, whether it completed and which reference to retain. The organisation receiving the payment needs to match it with the correct record.

Those two needs explain why payment services and workflow software fit together. A clear reference gives the customer and the service team a common starting point when an enquiry or exception arises.

The company behind the service

This project history concerns Capital Pay’s place in Crawford’s South Sudan portfolio. The company-history page distinguishes that business from Capital Pay International and the separately registered UK companies.

For a particular payment product, the legal entity and terms named by the service identify the customer’s contractual relationship.

Related documentsSouth Sudan Digital Economy Assessment ↗World Bank · 2023 · Institutional record