Digital tax administration
We provided the technology for the National Revenue Authority’s e-tax portal, launched in 2021 under a public-private partnership. Its services included online taxpayer identification, returns, payments and applications for tax-compliance certificates.
The project connects the information needed by taxpayers and revenue teams within an electronic process.
A more connected record
The service journey begins with a taxpayer and an obligation. A return, an assessment and a payment each create information that must stay attached to the right account.
A digital process gives teams a structured way to follow those records and identify exceptions. Clear references, review responsibilities and transaction histories help staff resolve issues when an amount or status needs attention.
September 2026: digital tax audit
The South Sudan Revenue Authority launched a digital tax-audit module in September 2026. Biong Deng Biong outlined our support through Crawford Capital Pay at the launch. Read our newsroom update for the module’s purpose and the revenue authority’s plans for its use.
Further reading
Crawford Capital's e-tax work: what the World Bank assessment records
An explainer connecting Crawford's e-tax work with the World Bank assessment, the public eTax service and questions of continuity and institutional control.