Who has authority to set a public charge?
A ministry, revenue authority or other public body acts under the relevant law, regulation or approved instrument when setting a tax, levy, permit price or public service charge.
What can a technology provider do?
A provider can place the approved amount inside an application, create a payment reference, connect a processor, issue a receipt and supply transaction records for the institution's finance process.
What record should a user expect?
A clear service should show the authority, charge, service, payment channel, transaction reference and receipt, so the payer can match the amount with the government service requested.