Can one answer cover every service?

No, each service can use a different account, processor or settlement route, which means the contract, account title, payment instruction and institutional records must be checked together.

What should a traceable payment contain?

A traceable payment should connect the service, amount, legal entity, payer reference, processor response, settlement entry and receiving institution's record through identifiers that finance teams can match.

Who checks exceptions and refunds?

The governing service arrangement should assign responsibility for failed transactions, duplicates, reversals, chargebacks, refunds and unmatched settlements, with logs showing the action taken and the person or team responsible.

Related documentsSouth Sudan Revenue Authority Act, 2016 R.E. 2024 ↗South Sudan Revenue Authority · Revised edition · 2024 · Institutional recordCompany statement on digital government services ↗Crawford Capital Ltd · 22 June 2026 · Company publicationDownload PDF ↓