What information can a service contain?
A tax, customs, permit, aviation or payment service may contain identity details, application data, transaction references, status records and audit logs needed for the function defined by the responsible authority.
Who decides who may use the data?
The public authority should define approved roles, lawful access, retention, sharing and deletion rules, with the technology system applying those permissions and recording activity for later review.
What should a country record publish?
A clear country record should name the controller, service purpose, user groups, hosting arrangement, retention period, security contacts and complaint route without exposing personal or security sensitive information.